SB HOME RENOVATION FAQs

After Steve or Brian visits your property to assess the project, take measurements, and collect all necessary details, you can expect to receive your detailed estimate via email within one week. Once the estimate has been sent, our team will follow up to address any questions you may have. Of course, you’re always welcome to reach out to us directly by phone or email at any time.

This varies depending on the project but typically we require a 25% deposit for room additions, bathrooms, basements, and smaller renovation jobs.  Kitchens require a 50% deposit due to the fact that cabinets are ordered at the beginning of the project.  Deposit amounts can be discussed prior to signing a contract.

There is not a single answer to this question.  All projects are different but as a gauge we have listed typical renovation times below:

• Bathroom: Average 2-4 Weeks
• Kitchen: 4-6 Weeks
• Basement: 4-8 Weeks
• Room Addition: 3 – 5 Months

With every project, our design consultants work closely with you throughout the selection process, offering as much support and expertise as needed to ensure you feel confident and informed in every decision you make.

Construction crews arrive between 8:00 – 9:00 each morning Monday through Friday and work until approximately 3:00 – 4:00 each afternoon.  It is not typical for us to have construction continuing through the weekend but if a job calls for it, it would be discussed with the homeowner beforehand.

After you have signed the contract and made your selections we will contact you to schedule a Pre-Construction Meeting. You will meet with Steve or Brian, your designer, our general manager, and meet your project manager to go over the details of your renovation, and answer any questions you may have before construction begins.  You will also be given a construction schedule and a daytime contact number for your project manager.  We feel communication is key to any successful construction project!

We stand behind the quality of our work with a one-year warranty on all projects. If any warranty service is required, our team will coordinate directly with the appropriate subcontractors to ensure timely and efficient resolution. Each request is treated as a priority, and we’re committed to delivering prompt, reliable service—because your satisfaction means everything to us. To submit a warranty or service request, please reach out to our office here ➝

It’s completely normal for selections to come in above or below the allowance listed in your contract, and this is no problem at all. When this happens, we’ll issue a change order to reflect the difference – either as an additional charge if you exceed the allowance, or as a credit if you spend less. Please note that we do not charge any fees for change orders related to selection overages or savings.